Deliver high quality service to guests.

向客人提供優質服務。

Go through all arrival VIP and groups’ information etc.

了解所有抵店VIP和團隊信息。

Responsible for obtaining proper payment details and other registration information from the guest.

認真、準確地獲取客人付款細節以及其它登記信息。

Assign rooms according to the details of reservation.

根據預定細節安排房間。

Enter the guest-details in the guest profile in the computer, with any special requests when applicable.

把客人詳細資料輸入電腦系統，并注明客人的特殊需求。

Handle safe-deposit boxes in accordance with hotel procedures.

按酒店服務規范和服務程序為客人辦理貴重物品寄存的保險箱服務。

Handle foreign currency exchange.

為客人提供外幣兌換服務。

Maintain good working relations with Housekeeping; promptly inform them for early departures, early arrivals, extended stays, late check-outs, room-moves, special requests etc.

維持與客房部的良好關系,迅速將提前離店、提前抵店、延住、延遲退房、換房等特殊要求通知管家部。
工作地區:貴陽市南明區
招聘類型:全職
專業要求:酒店管理,旅游管理,空乘

職位類別： 前廳部

舉報